Sorry about the title 🙁 It started off as “The Power of Wow“, but creative license battled better English and got control of my typing fingers. This morning, I co-facilitated a sales and customer service training session in Vancouver that the Better Business Bureau put on for its accredited members. My co-facilitator was caught in […]
I’ve been having a fun couple of weeks wrestling with domains. It is really important that your domain name is similar to the name of your business. It’s so important that I advise my business plan clients to search for and register all “dot” com and “dot” ca domains that are a close match for […]
You have to speculate to accumulate. Business is all about taking risks. Smart business people understand that life is a risky business. A finite (but small) percentage of people slip as they get out of bed and bruise themselves on the floor. Does this mean that you shouldn’t get up? Of course not. The risk […]
Integrity, as defined by the Oxford English Dictionary is “the condition of having no part or element taken away or wanting; undivided or unbroken state; material wholeness, completeness, entirety”. Material wholeness? How many corporations can honestly say that they give “wholeness” to hard working, loyal consumers? Entrepreneurs have the power to return the scared state […]
Recently, I read an article in the Economist about sports. What do sports and small business have in common you may wonder. Well, they have at least one blatant topic in common: decision making. Imagine this. The sports team of your choice played a great season, put in tough work, and made it all the […]
