Posted in Blog, Finance, Leadership, Management, Operations
Originally published by the Globe and Mail The series: We look at decision makers among Canada’s mid-sized companies who took successful action in a competitive global digital economy. With 2016 ending on a decidedly uncertain note – the global economy is erratic, cybersecurity is top of mind and the recent U.S. election has left a […]
Posted in Blog, Entrepreneurship, Operations, Small Business, Startups
Originally published in the Globe and Mail. For a while, the stamp card was the currency of customer rewards at Presotea Co. Ltd., a bubble tea retailer with 12 locations in the Greater Toronto Area. The system was simple: Card holders got an ink stamp for every bubble tea they bought and were rewarded with […]